State Farm® Insurance Agent Melva Johnson

"Excellent service. Spoke to agent when you call them. Not a recording."

"I have been with Melva Johnson for several years. April has always been very helpful with my needs and changes. She works with me and finds me was to save without losing coverages. I would highly recommend using them for your insurance needs."

"I am happy with my insurance agent. They found me a better rate for my home insurance as well as our auto. The office staff is professional and knowledgeable."

"It was my first time doing auto insurance by myself and I spoke to April who was highly knowledgeable and pleasurable to talk to. When I asked her all sorts of questions, whether it was small, silly or dumb, she took her time to answer and made sure I understood before we proceeded. I felt comfortable speaking to her and happy to be a first time customer to State Farm. Coming back 2026 and April is still fantastic and patient with all of the questions I had for her! Highly recommend!"

"I would like to thank April for her professionalism. I love her ability to walk me through different situations. Melva Johnson has a winner on her team 👏. Sincerely, Tracey Davis"

"I was confused on my statement and I called and spoke to Karen and she reviewed the statement with me and explained everything so well. Very professional and caring."

"Great service"

"Karen was most helpful explaining the details of my new insurance plan. Thank you."

"Karen was very helpful and explained my situation well. Took care of it in a timely manner. Great service."

"Karen did an amazing job with helping me get the insurance I needed! She made the process easy and answered any questions or concerns I had."

"I have spoken with April several times over the last few months. Each time, she was professional, patient, and very nice. I added a homeowner's policy to bundle with my auto insurance. She clearly explained the details of the policy and the reason and amounts for the various coverages in the policy. I had all the information I needed to easily make my decision and received the document I needed before the call even ended! Ms Johnson, April is truly an asset to your business!! April, thank you for helping me today. Your patience was genuinely appreciated!!"

"April was so patient with me and gave me the best deal for my home and auto insurance. Great service!"

"April is always quick and helpful. I have never had to wait long for answers."

"April was amazing giving me quotes for my son some insurance as a new driver and it was the best pricing around the DFW. April is always willing to go the extra mile. Thank you so much"

"Great customer service great prices."

"I really appreciate you Karen for helping me with my insurance needs she keep in touch with me through it all she is a sweet heart ❤️ and is very nice and polite and friendly and take care of her customers she need a 10 star instead of a 5 she care about her customers thank you so much Mrs Karen for your service and business keep up the good work … Mrs Johnson u have a great worker in Karen she love her job"

"April did an outstanding job on guiding me through my claim on my roof. She gave me easy to understand directions on the process, and followed up to ensure things were falling into place in a timely manner. She also assisted me in my recent change in coverage to align with current value of my home. Thanks again April."

"Karen! KAREN is the reason for the 5 stars. I have been looking at transferring out from this office... but the last few days, working with Karen on a new house policy before my new home closing! She helped immensely, she went above and beyond working with the Mortgage Co.!!! Thank you again Karen!!! My new Agent!"

"Karen did a great job helping me get insurance!"

"Un excelente servicio de parte de Karen es muy atenta y muy servicial. Nunca tiene problemas con contestar todas las dudas o preguntas que uno tiene. Es un placer hablar siempre con ella. Es muy profesional en su trabajo"

"April , is amazing she got us a quote fast and it wasbetter than we thought it would , you would be crazy not use her. Thanks alot"

"My 80yr old mom moved here from New York and April was so patient with her when she got her apartment insurance. My mom is now also moving her auto insurance to State Farm because of April. I can't thank you enough for your hard work!"

"Update to previous review (2/13/2026): Consistency and great customer service are paramount with the staff. Thank you for being "on the ready" and responsive to my inquiries. (2025) I have worked with the team leader, April, for many years, purchasing multiple policies: from homeowners to business protection. I am extremely satisfied with her unwavering patience and outstanding customer service. April receives 5+ stars!"

"Laquita Williams is an amazing State Farm agent! She’s knowledgeable, patient, and truly goes above and beyond to make sure you understand your coverage. Excellent customer service and quick responses every time. Highly recommend!"

"April is detailed and clear…. Thanks for your help"