Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marimar Santana

Marimar Santana

July 10, 2025

5  out of  5
rating by Marimar Santana
"I’ve had a truly exceptional experience with my auto insurance, and other policies I have through State Farm, thanks to April! From day one, she has gone above and beyond to keep me informed, making sure I always understand my options and have the best possible rates. She’s incredibly knowledgeable, patient, and genuinely cares about helping her clients. What really stands out is how proactive and responsive the team is. I never feel like I’m in the dark. Whether it’s offering advice, checking in on rate changes, or simply explaining coverage details, April always takes the time to make sure everything is clear and tailored to my needs. If you’re looking for an insurance provider that’s reliable, transparent, and truly puts customers first, I highly recommend reaching out. Ask for April you’ll be in great hands!"
Profile photo of Tracy Franklin

Tracy Franklin

July 9, 2025

5  out of  5
rating by Tracy Franklin
"I have been considering life insurance for my son and ran into LaQuita Williams of Melva Johnson - State Farm Insurance. She was very professional and knowledgeable about the different life insurance polices they have to offer. All of my questions were answered and I have enjoyed doing business with her. I am satisfied with the service I received."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Harshal Bhope

Harshal Bhope

July 8, 2025

5  out of  5
rating by Harshal Bhope
"Great Customer Service by April. She is helpful and explains everything."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Keisha Martin

Keisha Martin

July 3, 2025

5  out of  5
rating by Keisha Martin
"Today, I received a quote from Mrs.Laquita, who exhibited a professional demeanor and in-depth knowledge. Her explanations of the various insurance types helped me determine which one aligns with my budget. She is great."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Grace Gillen

Grace Gillen

July 3, 2025

5  out of  5
rating by Grace Gillen
"My 80yr old mom moved here from New York and April was so patient with her when she got her apartment insurance. My mom is now also moving her auto insurance to State Farm because of April. I can't thank you enough for your hard work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mohammed Jarrar

Mohammed Jarrar

July 2, 2025

5  out of  5
rating by Mohammed Jarrar
"April is always fantastic to work with. I’ve been working with her for 5 years. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kizzie Marie

Kizzie Marie

July 1, 2025

5  out of  5
rating by Kizzie Marie
"Have been with them for years and have had nothing but positive experiences. Shout out to Michelle and April for always being so kind and pleasant on the phone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of HILLARY O. GETANDA .

HILLARY O. GETANDA .

June 30, 2025

5  out of  5
rating by HILLARY O. GETANDA .
"Thank you April for making it easy for me to be able to change my address without a lot of hustle."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Crystal Wilder

Crystal Wilder

June 24, 2025

5  out of  5
rating by Crystal Wilder
"I was referred to Melva Johnson’s agency. I was pleasantly surprised by everyone I’ve spoken to so far. This office has great customer service. April, in particular has been beyond amazing. She’s been very informative and responsive. I’m so glad I followed up on my referral to Melva Johnson’s office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Justin Daniell

Justin Daniell

June 5, 2025

5  out of  5
rating by Justin Daniell
"I have had my policies with Melva Johnson State Farm for several years. April has always been great to work with. She does a great job checking in with me regarding my policies and she is always helpful with making changes to my policies. I would not even think about switching agents! Call and ask for April!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of David Mitchell

David Mitchell

June 2, 2025

5  out of  5
rating by David Mitchell
"Shopped around for new auto insurance wasn’t sure if I wanted to go back to State Farm or try someone new. State Farm’s rates were better than every other major insurance provider. April was prompt and made the process smooth she helped me prepare a policy that was perfect for all of my needs on a Sunday, I figured I’d have to wait until Monday to hear from anybody but she took care of it in about 10 minutes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Laciquana Jones

Laciquana Jones

May 30, 2025

5  out of  5
rating by Laciquana Jones
"April is the absolutely best! She is always attentive to my family and I needs and always here to help or to breakdown what I'm not understanding. I would give 10 stars if I could."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Colby Roberts

Colby Roberts

May 30, 2025

5  out of  5
rating by Colby Roberts
"I had the pleasure of speaking with April and she was very informative about the different insurance options that were available for me. I would highly recommend using Melva Johnson’s Agency when it comes to any insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Corrin

Corrin

May 9, 2025

5  out of  5
rating by Corrin
"I’ve been with Melva Johnson State Farm for a while and April has been my main point of contact. She’s always very prompt and helpful with assisting me with my needs. I would definitely recommend them and ask for April!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sedaria Moore

Sedaria Moore

April 8, 2025

5  out of  5
rating by Sedaria Moore
"I had a great experience working with April and Michelle recently. April takes her time to explain everything detail everyone I have a question. I have been a client for years. Recently there was an issue with my account and April was attentive and listened carefully to my concern and offered assistance and a resolution."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Audrey Taylor

Audrey Taylor

April 3, 2025

5  out of  5
rating by Audrey Taylor
"I had the pleasure of speaking with April and she was very informative about the different insurance options that were available for me. She also provided great customer service during our call. I would definitely recommend Melva Johnson's agency to my friends and family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Leigh Ann Cole

Leigh Ann Cole

March 26, 2025

5  out of  5
rating by Leigh Ann Cole
"I truly like working with April. She is informative and quick to respond to my questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Sharray Reed

Sharray Reed

March 25, 2025

5  out of  5
rating by Sharray Reed
"I have been round and round over the past week with different insurance agencies trying to obtain a landlord policy to no avail. The agent April was EXTREMELY helpful in getting a policy, within an hour!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Centenary Family Care

Centenary Family Care

March 22, 2025

5  out of  5
rating by Centenary Family Care
"I contacted this company look for home owners insurance, I was very indecisive about what I wanted or what I needed, but April took the time to walk me through each step of explaining what I may need. Gave me multiple options and quotes .I am truly thankful to April and to this compa.. From Mrs Griffin"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kelsey Arnold

Kelsey Arnold

March 17, 2025

5  out of  5
rating by Kelsey Arnold
"April is an incredibly hard worker and dedicated to excellence. She consistently delivers top notch customer service!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Chris Brady

Chris Brady

March 11, 2025

5  out of  5
rating by Chris Brady
"I received amazing customer service with Me. April McRight. She was able to find me a police that works with what I needed at an amazing price. I definitely recommend this office for your insurance needs. Very professional ans knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Lily Nguyen

Lily Nguyen

February 28, 2025

5  out of  5
rating by Lily Nguyen
"It was my first time doing auto insurance by myself and I spoke to April who was highly knowledgeable and pleasurable to talk to. When I asked her all sorts of questions, whether it was small, silly or dumb, she took her time to answer and made sure I understood before we proceeded. I felt comfortable speaking to her and happy to be a first time customer to State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of J. Phillip

J. Phillip

February 21, 2025

5  out of  5
rating by J. Phillip
"My partner recently passed, and I needed to go in and make some changes to our policies. I spoke to our agent, April, and she was so incredibly empathetic and helpful and patient. She made the process bearable for me. I so appreciate her. Thank you, Melva, for having great agents."
We responded:
"Our heart goes out to you during this very difficult time. We’re happy to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ray Free

Ray Free

February 19, 2025

5  out of  5
rating by Ray Free
"April is very knowledgeable of any questions o have of State Farm Insurance. She handles any changes I need to make in my coverage quickly and explains everything well. Always a great experience."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Reggie Grigsby

Reggie Grigsby

February 18, 2025

5  out of  5
rating by Reggie Grigsby
"Great people all around!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"